I'm struggling with scope creep. I suspect it's because I don't have a solid client onboarding process. How can I structure that to set clear expectations?
An effective onboarding process includes detailed contracts defining scope and outcomes. Also, consider a kickoff meeting where you clarify roles, timelines, and deliverables. This aligns expectations from the start.
I use a checklist that outlines every step of the onboarding process, which helps prevent misunderstandings. Regular check-ins during the early phases also keep everything on track.
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